Terms & Conditions
Effective Date: 20 Jan 2025
Welcome to Charlemont Arms Hotel. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making a reservation or engaging with our services.
1. General Information
1.1 These terms apply to all bookings, services, and use of the Charlemont Arms Hotel website.
1.2 By making a booking or using our website, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.
2. Reservations & Bookings
2.1 Booking Confirmation: All bookings are subject to availability and are confirmed upon receipt of a confirmation email from Charlemont Arms Hotel.
2.2 Payment Terms:
- A valid credit/debit card is required to secure your booking.
- Full or partial payment may be required at the time of booking, depending on the rate plan selected.
2.3 Cancellation Policy:
- Cancellations must be made within the timeframe specified in your booking confirmation email.
- Failure to cancel within the specified period may result in cancellation charges, including forfeiture of deposits or full payment.
2.4 No-Show Policy:
- If you fail to check in on the scheduled date without prior notice, the booking will be treated as a no-show, and cancellation fees may apply.
3. Check-In and Check-Out
3.1 Check-In:
- Check-in time is from 3:00 PM. Early check-in may be available upon request and is subject to availability.
3.2 Check-Out:
- Check-out time is by 12:00 PM. Late check-out requests may incur additional charges.
4. Guest Responsibilities
4.1 Guests are expected to:
- Respect hotel property and other guests.
- Comply with all hotel rules and policies.
- Be responsible for any damages caused to hotel property during their stay.
4.2 Charlemont Arms Hotel reserves the right to refuse service or terminate a stay without refund in cases of:
- Disorderly conduct
- Non-compliance with policies
- Illegal activities
5. Pricing & Taxes
5.1 Prices displayed on the website are inclusive of applicable taxes unless stated otherwise.
5.2 The hotel reserves the right to adjust pricing in case of errors or changes in tax rates, but confirmed bookings will not be affected.
6. Liability
6.1 Guest Belongings:
- The hotel is not responsible for loss, theft, or damage to personal belongings. Guests are advised to use in-room safes where available.
6.2 Personal Injury:
- The hotel is not liable for accidents, injuries, or illnesses that occur on the premises unless caused by negligence on the part of the hotel.
6.3 Force Majeure:
- The hotel is not responsible for failure to perform obligations due to events beyond its control, including natural disasters, strikes, or government restrictions.
7. Website Use
7.1 The content of this website is for general information purposes only. We reserve the right to modify or discontinue any part of the website without prior notice.
7.2 Users must not:
- Reproduce or distribute website content without permission.
- Use the website for unlawful purposes or activities.
8. Privacy
8.1 Use of personal information is governed by our Privacy Policy.
8.2 By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.
9. Governing Law
9.1 These terms are governed by the laws of Northern Ireland.
9.2 Any disputes arising from these terms or your use of our services shall be resolved exclusively in the courts of Northern Ireland.
10. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us:
Charlemont Arms Hotel
57-65 Upper English St, Armagh BT61 7LB
info@charlemontarmshotel.com
+44(0)28 3752 2028
Thank you for choosing Charlemont Arms Hotel. We look forward to making your stay memorable.
