Privacy Policy
Effective Date: 20 Jan 2025
Charlemont Arms Hotel (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information you provide directly to us, such as:
- Name
- Contact details (email address, phone number, address)
- Payment information
- Booking details (check-in/check-out dates, room preferences, special requests)
1.2 Automatically Collected Information
When you use our website, we may collect certain information automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process bookings and payments
- To provide customer support
- To send confirmation emails, invoices, and other necessary communication
- To improve our website, services, and user experience
- For marketing purposes (with your consent, where required by law)
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party providers who assist us with payment processing, website hosting, or marketing.
- Legal Authorities: When required by law, subpoena, or for legal compliance.
- Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. Cookies may be used to:
- Recognize your preferences on future visits
- Track usage patterns for website optimization
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no data transmission or storage can be guaranteed as 100% secure. Use our services at your own risk.
6. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of data processing
- Data portability
- Withdrawal of consent for marketing communications
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The revised policy will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Charlemont Arms Hotel
57-65 Upper English St, Armagh BT61 7LB
info@charlemontarmshotel.com
+44(0)28 3752 2028
Thank you for trusting Charlemont Arms Hotel with your information.
